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Alliance Promotes Choice in Health Care Access

Wednesday, February 06, 2013

 

One of the most popular benefits that Alliance for Affordable Services offers is access to TeladocSM, a leading provider of telehealth services. The services offered by Teladoc provide an effective delivery system for routine health care that gives one more choice for Alliance members to receive the medical attention and advice they need, whenever they need it.

With today's busy lifestyles, it can be difficult to schedule time to visit the doctor's office and wait to see the physician when allergies flare up or you come down with a cold or the flu. And when you are traveling for work or pleasure and need to speak to a doctor, having the ability to call Teladoc when you are in an unfamiliar setting can be a real relief. Chris R., an Alliance member in California had this to say about the benefit, "My son had a repeat of strep throat and Teladoc made it simple to get a new prescription with a different antibiotic that worked. It was very efficient and convenient."

Being able to arrange a telephone or video consultation with a U.S.-based, board-certified physician at any time during the day or night is a real advantage to Alliance members. Members can utilize Teladoc services without having to pay a consultation fee, saving money as well as their time. Lee B., an Illinois member commented, "Having virtually immediate access to a physician who can then call in a prescription to my local pharmacy has saved us countless trips to our regular doctor and hundreds of dollars annually."

Teladoc's national network of telehealth trained, board certified physicians meet or exceed National Committee for Quality Assurance (NCQA) standards and they are highly rated, maintaining a 97 percent patient satisfaction rate. Teladoc physicians are licensed in the state where the person is located at the time of the consultation and they guarantee a call-back within an hour - currently averaging 22 minutes. They adhere to all applicable state regulations and are able to coordinate with the patient's primary care physician by utilizing electronic health records. In over a decade of providing telehealth services, Teladoc has experienced zero malpractice claims.

In addition to Teladoc, an Alliance membership provides access to many valuable benefits and services. For more information please visit the The full list of the Alliance benefits of alliancedirectbenefits.com to learn more. Benefit availability may vary by package option chosen, your state of residence and may be subject to change.